Call Tracking Simplified

CallTrackingMetrics provides you the routing, reporting, and management tools to optimize your marketing campaigns and contact center processes. Know which ads are working, which agents are performing, and make the most of every call.

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Your Cloud-Based Call Tracking & Management Solution

Call Tracking Software

Know exactly which ads are leading to phone calls. Track calls back to website visitors and down to keyword level. Great for tracking online campaigns like AdWords, PPC, organic, mobile, and social. Use for offline campaigns in print, TV, radio, etc. Designed for businesses, agencies, and advertising platforms.

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Contact Center Software

Intelligently route calls through queues by schedule, availability, agent skill, location, or IVR. Monitor live calls, record calls, transfer, and conference. Use our softphone to accept and place calls right from your browser. Voice analysis allows managers to categorize and react quickly to calls containing particular patterns.

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Reporting and Integration

Optimize your advertising budget and your call center performance to maximize return. Know exactly which campaigns are leading to calls and conversions and which agents are driving results. Integrate with all of your favorite CRMs like Salesforce, HubSpot, and Zoho. See conversions right in Google AdWords and Analytics.

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Our Clients & Affiliates

Tracking millions of calls every month for 30,000 clients around the world.

Putting the World at Your Fingertips

  • Local and toll free tracking numbers available in 35 countries.
  • Offering premium local and toll free vanity numbers.
  • Use the browser-based softphone, landline, or mobile phones to accept and receive calls.
  • Leverage georouting and IVRs to route calls based on caller location.