2021 Trends in Call Tracking
From a continued emphasis on digital, remote-friendly engagement with leads to investing in local services ads, see where we predict the industry to move this year.
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Stay informed about CallTrackingMetrics and the latest news from the call tracking industry.
Tips and Tools to Increase Your Team’s Productivity in 2021
Discover the top tools to help streamline tasks and boost your team's overall productivity, even while remote.
CTM Team Spotlight: Ken Sylvain
As we embark on a new year full of new opportunities, I’m excited to spotlight one of our team members who has recently taken a new role—and is one of our past culture ...
The Ultimate Guide to Driving Success in Your Contact Center
Explore the tools managers can use to increase contact center agent productivity, and in turn, improve customer experience.
A Day in the Life of Senior Paid Media Manager Lisa Salvatore
Ever wonder what a typical day looks like for our talented team members? In this new series, we’ll follow our internal experts through one day in their respective roles. Kicking off the series ...
Discover the Benefits of Our New Drift Integration
Deliver exceptional, personalized customer chat experiences with Drift and CallTrackingMetrics.
Quotes from Business Leaders to Inspire You for 2021
The end of the year can be a good time to pause, reflect, and get inspired for the new year to come.
A Marketer’s Guide: Build Amazing Dashboards with Google Data Studio
Explore how Google Data Studio gives marketers the tools to consolidate reporting across platforms and start visualizing your data.
CTM Team Spotlight: Courtney Tyson
Here at CallTrackingMetrics, we have a favorite tradition of nominating our colleagues for our internal culture awards. The culture awards recognize outstanding employees who embody our core values as a company: Impact, Innovation, ...
How to Drive Sales this Holiday Season
We have yet to see the full impact COVID-19 will have on holiday shopping, but here's how to get your team ready for a strong sales season.
Highlights from the CTM Launchpad Summit
Make sure to check out these new features and share your feedback with us.
Get a Live First Look at the CTM 2021 Product Roadmap
Get comfortable, grab a drink, and join us for a casual discussion looking back at how CTM has charted the unknown in 2020—and ahead for a preview of our 2021 product roadmap. Todd ...
