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Stay informed about CallTrackingMetrics and the latest news from the call tracking industry.

All About the GDPR

All About the GDPR

While deregulation has been a stateside trend over the past decade, the 28 members of the European Union are gearing up for a massive increase in regulations around data privacy in the form ...

It Just Got Easier to Manage Live Calls

It Just Got Easier to Manage Live Calls

We know that there are different levels of responsibility and access within a contact center, so we've adjusted our technology to adapt to that structure. Contact Center accounts now have the ability to ...

Introducing our New iPhone App!

Introducing our New iPhone App!

Our entire office has been buzzing lately, and we're excited to finally share the news: the official CallTrackingMetrics app is now available in the Apple App Store! Imagine our unmatched call management and ...