How We Gamify the CTM API to Increase Team Productivity
While we’re here at the office together, we try to make it as positive and enjoyable as possible.
Blog
Stay informed about CallTrackingMetrics and the latest news from the call tracking industry.
CTM Weekly Digest: November 9, 2018
The following updates should be rolling out next week: New interface for call log payments: The next time you take a secure payment over the phone via our call log, you’ll notice a clean ...
Six ways to curb spam calls
You’ve probably noticed an increase in the amount of spam calls you’re receiving. In fact, most people are now picking up automated calls from computer programs – known as robocalls – on a ...
10 Ways to Save Money & Increase Value with CTM
Optimizing your budget isn’t just about reducing expenditures - it can also mean finding more value in the tools you’re already using.
CTM Weekly Digest: November 2, 2018
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of November 2nd, 2018.
Auto-dialing software: Powering more than just robocalls
Most people think of those annoying robotic spam calls when they think of an auto-dialer. However, there are multiple ways to utilize an automated dialing system to better serve customers, while saving your ...
CTM Weekly Digest: October 26, 2018
We’re constantly working to improve our product here at CallTrackingMetrics. The following updates should be rolling out next week: Flexible email notifications: Now, email templates offer more tools to customize the details that are ...
Online forms: the most under-rated CX tool
You can even set up an automatic, personalized message to be sent within a set interval of the form submission, like “Thanks for subscribing, Karen!” two minutes after she clicks “Submit”. If you’re ...
CTM Weekly Digest: October 19, 2018
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of October 12th, 2018.
From Funnel to Flywheel: Aligning Sales, Marketing, and Service
If you’re like most marketers, you could name the basic parts of the sales funnel in your sleep: Awareness, Interest, Evaluation, Decision, and Purchase. Of course, businesses have tweaked the model over the ...
Got a two-person team? You’ve got a contact center.
Just about any size team can perform as well - or better - than a large traditional contact center. The right software can save time by streamlining communications, automating daily activities, and bringing ...
CTM Weekly Digest: October 12, 2018
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of October 12th, 2018.