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Work Smarter, Not Harder: AskAI Summaries – Your AI-Powered Customer Conversation Assistant
Transform customer conversations into actionable insights with AskAI Summaries. Save time, improve sales, and drive better decisions with AI-powered conversation analysis.
Master Holiday Call Center Management: Proven Tips for Success
The holidays are quickly approaching, which means sales, support, and customer service teams are scrambling to answer a flurry of customer calls, emails, and chat messages.
Surviving the Holidays: E-commerce Edition
Master ecommerce holiday readiness with us. Optimize campaigns, track leads in real time, and boost ROI for a stress-free holiday season.
The Best Sales Pipeline Management Tools
Use the best sales pipeline management tools on the market to drive more sales and revenue.
Call Tracking and Attribution Plans For Every Business
New Year, New Plans, Big Impact Who doesn’t enjoy that fresh-start feeling that comes with the New Year? Here at…
6 Ways to Use AI for Lead Automation
Discover AI-powered lead automation tools to improve speed to lead and drive conversions.
Integrate Call Tracking Data Into Your CRM and Engage Your Buyer’s Journey
CRMs and call tracking software work together to multiply the value you can extract from each of your customer engagements, over the phone or online.
Why Lead and Conversion Scoring Can Add Value for Any Role
From traditional lead scoring to call scores and contextual tagging, discover why moving away from vanity metrics can help you optimize your customer journey across your organization.
9 Call Center Metrics and KPIs That You Should Follow
Track these 9 call center KPIs in order to understand call volumes and customer satisfaction as well as boost your service quality.
The Ultimate Guide to Driving Success in Your Contact Center
Explore the tools managers can use to increase contact center agent productivity, and in turn, improve customer experience.