Categories

CTM Blog

Company
Press

CallTrackingMetrics Achieves SOC 2 Type 1 Compliance

Leading conversation analytics platform furthers its commitment to consumer security MILLERSVILLE, Md. – March 7, 2023 – CallTrackingMetrics, a global conversation analytics company, today announced the completion of a Service Organization Control (SOC 2) Type 1 audit. This comprehensive review and certification conducted by a third-party auditor verify CallTrackingMetrics has implemented best-in-class security protocols across...
by CallTrackingMetrics
Press
SalesStar Podcast: B2B Technology Sales Dynamics with CTM’s Jason Smith
Generative AI and B2B sales technology go hand in hand. Find out the latest on how AI impacts this industry.
by CallTrackingMetrics
Company, Press
Pulse 2.0 Article: Disrupting the Contact Center Automation Market in Over a $4 Billion Industry
CallTrackingMetrics introduces ChatAI to disrupt contact center automation to drive more conversions.
by CallTrackingMetrics
Company, Press
CustomerZone360 Article: CallTrackingMetrics Adds AI-Driven Automated Chat to Product Suite
CTM releases ChatAI to drive more customer-centric experiences, support agents, and drive conversions.
by CallTrackingMetrics
Company, Press
Forbes Article by CEO Todd Fisher: Harnessing Attribution Data: A Guide To Intelligent Marketing Decision-Making
CallTrackingMetrics' CEO Todd Fisher shares how you can use data to bolster your marketing efforts and make smarter strategic decisions.
by CallTrackingMetrics
Press
KM World Article: CallTrackingMetrics launches ChatAI, the AI-powered virtual support agent
CTM releases AI-powered ChatAI, a virtual agent to support customers and their companies.
by CallTrackingMetrics
Press
DestinationCRM Article: CallTrackingMetrics Introduces ChatAI
by CallTrackingMetrics
Press
MarTechCube Article: CallTrackingMetrics introduces ChatAI Virtual Agent to improve CX
Martechcube features CallTrackingMetrics' ChatAI release.
by CallTrackingMetrics
Press
Press Release: CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
CTM releases ChatAI virtual agent to support customers round the clock.
by CallTrackingMetrics
Press
CMS Wire Article: CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
CTM introduces ChatAI to deliver prompt, personalized customer support round the clock.
by CallTrackingMetrics