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Press Release: CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
CTM releases ChatAI virtual agent to support customers round the clock.
by CallTrackingMetrics
Press
CMS Wire Article: CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
CTM introduces ChatAI to deliver prompt, personalized customer support round the clock.
by CallTrackingMetrics
Press
SalesTech Star Article: CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience
by CallTrackingMetrics
Press
CallTrackingMetrics Achieves SOC 2® Type 2 Security Certification
Leading conversation analytics platform meets industry-leading benchmarks in security and privacy compliance MILLERSVILLE, Md. – Aug. 16, 2023 - CallTrackingMetrics,…
by CallTrackingMetrics
Press
Forbes Tech Council Article: 20 Tech Leaders on Indicators to Assess Team Performance
by CallTrackingMetrics
Press
Spiceworks Article: 7 Ways to Maximize Efficiency With Virtual Agents
by CallTrackingMetrics
Press
insideBIGDATA Article: Heard on the Street featuring Todd Fisher
by CallTrackingMetrics
Press
CallTrackingMetrics Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2023
CallTrackingMetrics is proud to have won Inc.'s Best Workplaces for the third year in a row.
by CallTrackingMetrics
Press
MediaPost Article: Conversation Analytics Firm Debuts AI Tool for Listening to Customer Interactions
by CallTrackingMetrics