The CallTrackingMetrics App

Available for iPhone and Android

Never Miss a Call or Text

Push notifications & activity alerts will keep you current, even when your screen is locked.

Our SSO allows you and your agents to log into our app using your corporate credentials.
Keep an eye on your calls even when you're on-the-go, by supervising your agents in real-time on your mobile phone.
View and switch calls, generate reports, or reply to texts, all while maintaining your connection to an active call.
Manage your entire phone system, engage in live calls and texts, and generate any report - all from the palm of your hand.
 

Full Accessibility at Your Fingertips

Access every aspect of our highly functional software, all from your mobile phone.

  • Save encrypted call recordings and access secure transcriptions
  • Set up or join conference calls from anywhere in the world
  • Easily manage user and client access to your accounts
  • Generate reports and live-monitor your agents

Conversion Tracking

Associate conversions, ratings, and call quality back to the correct advertising channel and agent

The same metrics you’re accustomed to, packaged for your mobile phone.

  • Caller name
  • Phone number
  • Caller location & address
  • Company
  • Email address & social media profiles
  • Advertising channel
  • Search keywords
  • Website pages viewed
  • Caller demographics

Questions?

Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call 800.577.1872

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