About Us

A team on a mission: building powerful call tracking and contact center solutions for businesses around the globe

Our Values

Our values are what define us—they represent not only our promise to our team, but also our customers.

Impact.
Innovation.
Customer Driven.
Community

We’re growing—fast

Founded in 2012 by husband and wife team Todd and Laure Fisher, CallTrackingMetrics now supports more than 34,000 organizations in over 90 countries.

As the only digital platform that uses call tracking intelligence to inform contact center automation, CallTrackingMetrics enables sales, marketing, and support teams around the world to deliver a more personalized customer experience throughout the entire lifecycle.

CallTrackingMetrics has been recognized in Inc. Magazine’s 500™ list of fastest-growing private companies and as a leader on G2 Crowd for inbound call tracking software.

We’re growing—fast

Founded in 2012 by husband and wife team Todd and Laure Fisher, CallTrackingMetrics now supports more than 34,000 organizations in over 90 countries.

As the only digital platform that uses call tracking intelligence to inform contact center automation, CallTrackingMetrics enables sales, marketing, and support teams around the world to deliver a more personalized customer experience throughout the entire lifecycle.

CallTrackingMetrics has been recognized in Inc. Magazine’s 500™ list of fastest-growing private companies and as a leader on G2 Crowd for inbound call tracking software.

Our People

We are comprised of developers, designers, marketers, account managers, and technical support engineers who are passionate about making our products better, every day.

“I am passionate about problem-solving, and working for CallTrackingMetrics allows me to leverage my talent to provide top customer service to our customers. My goal is to give 110% to every client, with every interaction.”

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Alex Murphy

Customer Support Engineer

“My favorite part about working at CallTrackingMetrics is being a true partner for our clients—really getting to understand their business objectives and personal wins in order to help drive success.”

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Courtney Tyson

Customer Success Manager

“One of the coolest things about working at CallTrackingMetrics as an engineer is getting to see how much value we’re creating for over 30,000 customers, and part of that is by powering our company on our own product.”

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Bob Graw

Senior Engineer

Our Culture

We consider ourselves a team more than a company. In fact, it’s the key to our success.

We offer generous healthcare premium coverage, 401k matching, company-wide bonuses for milestones, flexible vacation time, and more.
We believe that transparent communication builds trust—from daily interactions to how we get things done.
We love what we do and we think you will too. We invest in our team and we value work/life balance.
Honest feedback and coaching helps our team grow, both personally and professionally. We feel strongly about helping others do their best work.
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