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Jobs at CTM

We are looking for driven people like us to join our team

Our team is always growing, so don't be discouraged if you don't see an opening for the perfect role for you. Please send your resume and a little bit about yourself to jobs@calltrackingmetrics.com so we have your information when the right opportunity opens up.


Learn more about our culture and values

CallTrackingMetrics Named One of Inc. 5000’s Best Workplaces 2021

We’re proud to be recognized as one of the best places to work by Inc., which reviews thousands of businesses each year to determine which American companies have created exceptional workplaces and company culture. We even earned the #1 spot for medium-sized workplaces in our home state of Maryland.

Customer Success

Technology Advisor

Severna Park, MD
(Hybrid In-Office + WFH)

Product Engineering

Backend Engineer

Severna Park, MD
(Hybrid In-Office + WFH)

DevOps Engineer

Severna Park, MD
(Hybrid In-Office + WFH)

Technical Support

Numbers Acquisition and Porting Specialist

Severna Park, MD
(Hybrid In-Office + WFH)

Truly Amazing Benefits

Because we’re invested in you, too

Compensation

We regularly evaluate compensation to ensure that every employee is paid a salary that reflects local market rates. In addition, all employees are eligible for quarterly bonuses with the potential to earn up to 15% of their salary.

Health & Wellness Coverage

We cover 100% of the medical, dental, and Rx plan premiums for employees with generous coverage for family members. Additional benefits including Short-Term Disability, Basic Life Insurance, legal and counseling services, as well as will-preparation services are also 100% employer paid. Vision and Long-term disability are available at minimal costs.

Family Focused

Employees are eligible for up to 4 weeks of paid parental leave to spend time with their new addition. Employees are also eligible for up to 12 weeks of leave per year to focus on their health or the health of a loved one.

Paid Time Off

Employees can accrue up to 30 days of PTO per year, depending on tenure, in addition to our 8 paid holidays. We also offer 16 hours of VTO (Volunteer Time Off).

Retirement

We match up to 4% of 401k contributions on a per pay basis.

Work-Life Balance

Whether you’re interested in working from home or flexing your hours, we’re open to finding the right arrangement that meets your needs.

In-Office Amenities

We’ll set you up with the best equipment, software, and computer accessories, in addition to providing unlimited snacks, coffee, and plenty of bubly™ (our team’s personal favorite).

Praise From Our Current Team

EMPLOYEE TESTIMONIALS

“Working at CallTrackingMetrics is a breath of fresh air. The people are wonderful and leadership genuinely cares about every team members' well-being—people are truly put first.”

Courtney Tyson
Strategic Partnership Manager

“I enjoy coming to work everyday knowing that everyone here is always so willing to help one another grow and become better. Everyone's voice is heard. Everyone's opinions matter.”

Garry McWatters
Customer Success Manager

“CallTrackingMetrics is the best place to work. It's rewarding, leadership is very supportive and there are always opportunities to grow.”

Beth Alemu
Customer Success Associate

“The company, like the platform we support, is in constant motion. Forward momentum is an underlying theme and every person that works here is an active participant in that progress. As the business has expanded, the leadership team has made efforts to keep that small company feel to it. To sum it all up, everyone in this organization matters.”

Peter Bacon
Customer Success Manager

“The leadership at CTM truly cares for the well being of its employees and the well being of the people we serve, which is a phenomenal recipe for success. We want to bring people on board that will fit this culture that was built. We work hard, have an absolute blast, take care of clients and take care of each other.”

Jon Morgia
Account Executive Team Lead

Industry Awards and Accolades

“I am passionate about problem-solving, and working for CallTrackingMetrics allows me to leverage my talent to provide top customer service to our customers. My goal is to give 110% to every client, with every interaction.”

Alex Murphy
Customer Support Engineer

“My favorite part about working at CallTrackingMetrics is being a true partner for our clients—really getting to understand their business objectives and personal wins in order to help drive success.”

Courtney Tyson
Customer Success Manager

“One of the coolest things about working at CallTrackingMetrics as an engineer is getting to see how much value we’re creating for over 100,000 users, and part of that is by powering our company on our own product.”

Bob Graw
Senior Engineer
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