Open Nav
Features
Solutions
Learning
Support
About
Pricing
Demo
Sign Up
Back
Features Overview
Call Tracking
Call Automation
Analytics
Unified Communications
Phone Numbers
Forms
Chat
Text Messaging
For Businesses
For Agencies
For Contact Centers
Integrations
Partnership Ecosystem
Softphone
Smart Routing
Launchpad Training Hub
Training Calendar
Blog
Case Studies
eBooks
Smart Route Podcast
Knowledge Base
Community
Professional Services
Migrate to CTM
Contact Support
For Developers
Site Status
Mission
Our Team
Careers
Newsroom
Legal
Security
Read Our Reviews
close

We are looking for driven people like us to join our team

Careers Benefits Culture

Jobs at CTM

Our team is always growing, so don't be discouraged if you don't see an opening for the perfect role for you. Please send your resume and a little bit about yourself to jobs@calltrackingmetrics.com so we have your information when the right opportunity opens up.

CallTrackingMetrics reviews CallTrackingMetrics reviews

CallTrackingMetrics Named One of Inc. 5000’s Best Workplaces 2021 & 2022

We’re proud to be recognized as one of the best places to work by Inc., which reviews thousands of businesses each year to determine which American companies have created exceptional workplaces and company culture. We even earned the #1 spot for medium-sized workplaces in our home state of Maryland.

Truly Amazing Benefits

Because we’re invested in you, too

Compensation

We regularly evaluate compensation to ensure that every employee is paid a salary that reflects local market rates. In addition, all employees are eligible for quarterly bonuses with the potential to earn up to 15% of their salary.

Health & Wellness Coverage

We cover 100% of the medical, dental, and Rx plan premiums for employees, with generous coverage for family members. We also offer both HSA and FSA pre-tax account options to help you save money! Additional benefits including Short-Term Disability (paying you 100% of your salary while you are out), Basic Life & AD&D Insurance, legal and counseling services, as well as will-preparation services are also 100% employer paid. Vision and Long-term disability are available at minimal costs.

Family Focused

Employees are eligible for up to 4 weeks of paid parental leave to spend time with their new addition. Employees are also eligible for up to 12 weeks of leave per year to focus on their health or the health of a loved one.

Paid Time Off

Employees can accrue up to 30 days of PTO per year, depending on tenure, in addition to our 8 paid holidays. We also offer one extra floating holiday employees can use to celebrate their birthday or a federal/religious holiday of their choice. Additionally, our employees receive 24 hours of VTO (Volunteer Time Off).

Retirement

We match up to 4% of 401k contributions on a per pay basis.

Work-Life Balance

Whether you’re interested in working from home or flexing your hours, we’re open to finding the right arrangement that meets your needs.

In-Office Amenities

We’ll set you up with the best equipment, software, and computer accessories, in addition to providing unlimited snacks, coffee, and plenty of bubly™ (our team’s personal favorite).

Praise From Our Current Team

EMPLOYEE TESTIMONIALS

“Working at CallTrackingMetrics is a breath of fresh air. The people are wonderful and leadership genuinely cares about every team members' well-being—people are truly put first.”

Courtney Tyson
Strategic Partnership Manager

“I enjoy coming to work everyday knowing that everyone here is always so willing to help one another grow and become better. Everyone's voice is heard. Everyone's opinions matter.”

Garry McWatters
Customer Success Manager

“CallTrackingMetrics is the best place to work. It's rewarding, leadership is very supportive and there are always opportunities to grow.”

Beth Alemu
Customer Success Associate

“The company, like the platform we support, is in constant motion. Forward momentum is an underlying theme and every person that works here is an active participant in that progress. As the business has expanded, the leadership team has made efforts to keep that small company feel to it. To sum it all up, everyone in this organization matters.”

Peter Bacon
Customer Success Manager

“The leadership at CTM truly cares for the well being of its employees and the well being of the people we serve, which is a phenomenal recipe for success. We want to bring people on board that will fit this culture that was built. We work hard, have an absolute blast, take care of clients and take care of each other.”

Jon Morgia
Account Executive Team Lead

Industry Awards and Accolades

X