We’re Looking for Passionate, Creative People to Join Our Team
CallTrackingMetrics Named One of Inc. 5000’s Best Workplaces 2021 & 2022
We’re proud to be recognized as one of the best places to work by Inc., which reviews thousands of businesses each year to determine which American companies have created exceptional workplaces and company culture. We even earned the number one spot for medium-sized workplaces in our home state of Maryland.
Serious Benefits
Compensation
We regularly evaluate compensation to ensure that every employee is paid an equitable salary that reflects local market rates. In addition, all employees are eligible for quarterly bonuses with the potential to earn up to 15% of their salary
Health & Wellness Coverage
We cover 100% of the medical, dental, and Rx plan premiums for employees, with generous coverage for family members. We also offer both HSA and FSA pre-tax account options to help you save money! Additional benefits including Short-Term Disability (paying you 100% of your salary while you are out), Basic Life & AD&D Insurance, legal and counseling services, as well as will-preparation services are also 100% employer paid. Vision and Long-term Disability are available at minimal costs. We even offer insurance for your pet!
Family Focused
Employees are eligible for up to four weeks of paid parental leave to spend time with their new addition. Employees are also eligible for up to 12 weeks of leave per year to focus on their health or the health of a loved one.
Paid Time Off
Employees can accrue up to 30 days of PTO per year, depending on tenure, in addition to our eight paid holidays. We also offer one extra floating holiday employees can use to celebrate their birthday or a federal/religious holiday of their choice. Additionally, our employees receive 24 hours of VTO (Volunteer Time Off).
Retirement
We match up to 4% of 401k contributions on a per pay basis.
Work-Life Balance
Whether you’re interested in working from home or flexing your hours, we’re open to finding the right arrangement that meets your needs.
In-Office Amenities
We’ll set you up with cutting-edge technology, software, and computer hardware, in addition to providing unlimited snacks, coffee, plenty of bubly™ (our team’s personal favorite), and a cafe and pingpong table to enjoy between meetings or writing some code. We also feature a Wellness Room where team members can go to relax, chat with their therapist, or take personal calls to reset before heading back to work.
Career Growth
With our career pathing program, mentor program, and monthly professional development courses, we have a team dedicated to making sure you are always growing.
Praise from Our Current Team 
Courtney Tyson, Manager, Strategic Partnership
“Working at CallTrackingMetrics is a breath of fresh air. The people are wonderful and leadership genuinely cares about every team members’ well-being—people are truly put first.”
Garry McWatters, Customer Success Manager
“I enjoy coming to work everyday knowing that everyone here is always so willing to help one another grow and become better. Everyone’s voice is heard. Everyone’s opinions matter.”
Beth Alemu, Customer Success Associate
“CallTrackingMetrics is the best place to work. It’s rewarding, leadership is very supportive and there are always opportunities to grow.”
Peter Bacon, Customer Success Manager
“The company, like the platform we support, is in constant motion. Forward momentum is an underlying theme and every person that works here is an active participant in that progress. As the business has expanded, the leadership team has made efforts to keep that small company feel to it. To sum it all up, everyone in this organization matters.”
Jon Morgia, Manager, Inside Sales
“The leadership at CTM truly cares for the well being of its employees and the well being of the people we serve, which is a phenomenal recipe for success. We want to bring people on board that will fit this culture that was built. We work hard, have an absolute blast, take care of clients and take care of each other.”
