Add Efficiency to Your Lead Management Process
Power your sales pipeline and remove the roadblocks that keep your leads waiting
The Case for Intelligent Lead Flow
Reduce Time to Conversion and Nurture Happy Customers
Coordinate your communications across marketing, sales, and customer service teams. Avoid frustrating wait times and needless transfers between departments with all the tools your lead center needs. From automated call routing based on any number of variables you define to instant text follow-ups for form submissions, the lead management features from CallTrackingMetrics set your teams up to capture and qualify more leads, all before your competition has a chance to engage.
No More Missed Opportunities
Missed calls happen. Use automated follow ups to reach out as soon as your team is available.
Built to Scale
Endless tools and customizations that grow with your team. Plus, there’s no added cost for new users.
Align Sales and Marketing
Marketing and sales teams finally on the same page. Get full pipeline visibility from lead to close.
Lead Scoring for Sales and Marketing Success
Transform your marketing and cross-team efforts by keeping score.
Make Connecting with Your Team Easy
Customize your inbound lead flow and close more sales with flexible, smart routing. CallTrackingMetrics’s routing features go well beyond the basics to provide a variety of advanced options to get leads into the right hands, right away.
Don’t Wait for Leads to Follow Up with You
Empower your sales and marketing teams to be proactive with automated outbound campaigns. Follow up instantly after a missed call, send out an SMS text campaign, or use our sophisticated softphone for purposeful one-to-one communications.
Stop Getting Tied Down by Office Phones
Modern workforces deserve modern features. Empower your team to work from anywhere without missing a beat. Get the full power of conversation analytics in-office, or at home.
What is a Softphone?
A phone powered by the internet. It’s software, not hardware.
Cut the Wire on Outdated Office Phones
Unlock incredible flexibility, and lower rates, with the CTM softphone. Sync lead data right into the tools you’re already using and customize your lead flow.