Add Efficiency to Your Lead Management Process

Power your sales pipeline and remove the roadblocks that keep your leads waiting

The Case for Intelligent Lead Flow

Reduce Time to Conversion and Nurture Happy Customers

We offer a complete business phone system built to turn insights from call tracking into closed deals. Avoid lost business from frustrating waiting times, missed calls, and needless transfers with all the tools your sales team needs. From automated call routing based on any number of variables you define, to instant text follow ups to form submissions, the lead and call management features from CallTrackingMetrics set your team up to capture, qualify, and close more leads, all before your competition has a chance to engage.

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No More Missed Opportunities

Missed calls happen. Use automated follow ups to reach out as soon as your team is available.

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Built to Scale

Endless tools and customizations that grow with your team. Plus, there’s no added cost for new users.

Align Sales and Marketing

Marketing and sales teams finally on the same page. Get full pipeline visibility from lead to close.

Cut the Wire on Outdated Business Phone Systems

Unlock incredible flexibility, and lower rates, with the CTM softphone. Sync lead data right into the tools you’re already using and customize your lead flow. All the tools of a fully staffed contact center in the hands of your best salespeople.

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Powering a More Productive Sales Team

Insights and reporting to coach your reps to their full potential.

Even a small increase in close rates can translate to big revenue gains. Give your team the edge to close more deals with both manual and AI-powered insights. Listen back to call recordings, automate agent scoring, and monitor team performance in real-time. Give your team time back in their days to nurture hot leads and let AskAI take care of things like qualification, updating CRMs, and scheduling relevant follow ups. With built-in dashboards and reporting, make live adjustments as you monitor your team’s activities and performance.

Make Connecting with Your Team Easy

Customize your inbound lead flow and close more sales with flexible, smart routing. CallTrackingMetrics’s routing features go well beyond the basics to provide a variety of advanced options to get leads into the right hands, right away.

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Don’t Wait for Leads to Follow Up with You

Empower your sales and marketing teams to be proactive with automated outbound campaigns. Follow up instantly after a missed call, send out an SMS text campaign, or use our sophisticated softphone for purposeful one-to-one communications.

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Stop Getting Tied Down by Office Phones

Modern workforces deserve modern features. Empower your team to work from anywhere without missing a beat. Get the full power of conversation analytics in-office, or at home.

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Lead Scoring for Sales and Marketing Success

Transform your marketing and cross-team efforts by keeping score.

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See Our Efficiency-forward Lead Management Features in Action