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Workshop – Marketing and Agency Tools

September 19 @ 2:00 pm - 3:00 pm

|Recurring Event (See all)

One event on August 8, 2019 at 2:00 pm

One event on September 19, 2019 at 2:00 pm

One event on October 17, 2019 at 2:00 pm

One event on November 14, 2019 at 2:00 pm

One event on December 19, 2019 at 2:00 pm

JOIN US FOR OUR LIVE WEBINAR!

Designed for Marketing & Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover: 

Agency features –

  • Custom Fields
  • Triggers
  • White labeling
  • Stripe
  • Post Call surveys
Agency routing –

  • User Roles & Access Control Groups
  • Call Queues
  • Smart Routing
  • GeoContact
  • Geo Routing

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