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Workshop – Part 4

February 14 @ 2:00 pm - 4:00 pm

|Recurring Event (See all)

One event on March 14, 2019 at 2:00pm

One event on February 14, 2019 at 2:00pm

JOIN US FOR OUR LIVE WEBINAR!

Designed for Marketing & Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover: 

Agency features –

  • Custom Fields
  • Triggers
  • White labeling
  • Stripe
  • Post Call surveys
Agency routing –

  • User Roles & Access Control Groups
  • Call Queues
  • Smart Routing
  • GeoContact
  • Geo Routing

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