The Powerful Alternative to CallRail

Gain Valuable Call Intelligence

Identify which ads & keywords are driving phone calls and conversions.

If you're in search of the best overall call tracking software on the market — and a great alternative to CallRail — then CallTrackingMetrics is the solution for you.

CallTrackingMetrics call tracking software offers the unbeatable combination of a flexible feature set, robust reporting, and an affordable price.

Looking for more than just basic call tracking? Our in-depth call reporting provides valuable insights into all of your communications, and helps you identify exactly which campaigns are driving conversions. And, leverage our ROI reports to forecast marketing budgets by analyzing the channels that are producing the most revenue.

Buying phone numbers in CallTrackingMetrics is simple, with local and toll-free numbers available in more than 50 countries. Our platform also integrates with top marketing and analytics tools for total workflow efficiency.

With plans starting at just $19/month, there’s never been a better time to take your call tracking efforts to the next level. Unsure which plan suits your needs? View a full plan comparison or sign up for a free 14-day trial—no credit card required.

CallTrackingMetrics has:

  • Unlimited users
  • Google Analytics & Adwords integrations
  • Local & toll-free tracking numbers
  • International coverage in 80+ countries
  • Call recordings and whispers
  • Keyword-level tracking
  • Advanced Contact Center routing
  • FormReactor® click to call forms
  • GeoContactSM
  • Score and tag calls
  • Call triggers (automated events based on call criteria)
  • Bulk text messages

This comparison is based on publicly available information. If you believe that something here is inaccurate, please contact us so that we can review & update.

Cutting-Edge Call Tracking Features

Keyword-level call tracking with easy Google & Bing integrations

Real-time, powerful reporting provides total visibility into marketing campaign performance.
Choose from 1000s of local and toll-free tracking numbers for locations around the globe.
Capture key details from conversations automatically. Instantly categorize and score calls based on patterns.
User-friendly security measures make it easy to spend less time on compliance and more time running your business.

Trusted by More Than 30,000 Customers

Tracking millions of calls every month for businesses around the globe

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Learn how CallTrackingMetrics is helping businesses track, manage and automate calls.

Katy Hunter

Sr. Director of Bing Ads Product Marketing

“CallTrackingMetrics is an important Bing Ads partner and one of the first call providers to leverage our new Offline Conversion Import APIs to track call conversions across our shared clients. This is a great new offering for the many advertisers who rely on telesales channels to connect with new and existing customers, and grow their business. With CallTrackingMetrics, customers can now connect their call conversion data back into their Bing Ads campaigns for better performance insights and campaign optimizations.”

Simple Pricing, Powerful Plans

All plans include unlimited users and robust reporting analytics

Frequently Asked Questions

Do I have to select a plan right now?
No, we currently have a free 14-day trial so that you can try out our software before signing up. You can also choose to schedule a demo with one of our sales representatives to get a comprehensive look at what CallTrackingMetrics offers.

Can I estimate usage costs?
Yes, you can get an idea what your typical monthly usage costs might be by trying out our pricing calculator. Simply enter your anticipated usage amounts (numbers, minutes, etc.) into the calculator to view an estimated monthly price.

How does billing work?
When you create your account, you will enter a credit card that is used to fund your CTM available balance. This balance funds your numbers, minutes, monthly software fee and any other premium services you choose to activate. When your balance falls below a specific amount, we will automatically recharge it to your requested amount.

Will I be able to change plans later?
Absolutely, you can upgrade or downgrade to a different plan at any point. We know your business is unique, so we have designed three different plans to help accommodate all needs. If you change plans in the middle of a billing cycle, you will be prorated to reflect the time you still had left in your original plan.

Get Started with CallTrackingMetrics

Experience the only call tracking platform, combined with contact center automation.

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