CallTrackingMetrics Conversation Intelligence Platform and CallRail Alternative

Feature and Pricing Comparison for CallTrackingMetrics vs CallRail


  • Dynamic number insertion (DNI)
  • Cost per additional toll-free number
  • Browser-based softphone
  • Number porting
  • Live chat
  • Form tracking and submissions
  • User Satisfaction1
  • Security


CallRail plans starting at $45/month
  • Included on all plans.
  • $5.00/month
  • $10/company
  • Free into CallRail only.
  • Not offered.
  • Limited to 1,000 submissions with a $0.02 per additional form submission fee on $95/month plan.
  • 84/100
  • GDPR, HIPAA, and HITECH compliance.2
1Based on customer reviews from companies with 51-1000 employees, 2 2019 Martech Intelligence Report

This comparison is based on publicly available information as of published date. If you believe that something here is inaccurate, please contact us so that we can review & update.

Making the Switch to CallTrackingMetrics has Never Been Easier

For a limited time, if you leave one of our competitors to sign up with CallTrackingMetrics, you’re eligible to receive your first two months FREE, plus up to 15% off Professional Services and a $1 credit for every number ported. We'll get your account up and running quickly and do the heavy lifting.

Visit our Promotions page for more details or fill out the form below to talk to a member of our team.

A Robust and Customizable Solution to Call, Chat, Text, and Web Form Tracking

Go beyond basic call tracking and truly unify your communications to unlock powerful conversation analytics. Even the CallTrackingMetrics introductory plan is a feature-rich solution offering campaign insights to the keyword-level, giving you the opportunity to trace back conversions to their online and offline sources. There’s no limit to growth with CallTrackingMetrics’ many integrations, open API and developer support, and advanced call management features.

Schedule a live product demo and see the CallTrackingMetrics difference in action.

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