CallTrackingMetrics Conversation Intelligence Platform and CallRail Alternative

Complete Marketing Attribution and Contact Center Solution

A Robust and Customizable Solution to Call, Chat, Text, and Web Form Tracking

Go beyond basic call tracking and truly unify your communications to unlock powerful conversation analytics. Even the CallTrackingMetrics introductory plan is a feature-rich solution offering campaign insights down to the keyword-level, delivering more value and giving you the opportunity to trace conversions back to their online and offline sources.

Feature and Pricing Comparison for CallTrackingMetrics vs CallRail

  • Dynamic Number Insertion
  • Keyword-Level Attribution
  • Google Analytics and Ads Integrations
  • Text Message Tracking, Sending, and Receiving
  • Browser-Based Softphone
  • Unlimited Web Form Tracking and Submissions
  • Customer Support


CallRail plans starting at $30/month
  • Not available on $30/month plan.
  • Not available on $30/month plan.
  • Not available on $30/month plan.
  • Not available on $30/month plan.
  • $10/company
  • Included in separate $65/month form tracking plan, with $0.02 per form submission fee after the first 1,000.
  • No live-support options. Help center articles and community forum available on all plans.

This comparison is based on publicly available information as of published date. If you believe that something here is inaccurate, please contact us so that we can review & update.

What People Are Saying

“Scalable tools help my agency manage clients around the globe.”

Steve Bell

Develops PPC strategies for clients across US and Asia

Blastoff Labs

“We’ve been able to attribute a conversion rate close to 85% in terms of booking appointments — far above the industry average of 50% and below”

Jon Ostenson

CEO and Co-Founder


“CTM is our go-to solution to tie a true ROI to our campaigns.”

Tony Chopp

Master of search marketing and lead generation

Claim your Space

“We’ve seen a 70% growth in leads and calls since starting with CallTrackingMetrics.”

Jessica Eddowes

VP Digital & Ecommerce

Lice Clinics of America


Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call +1 888 898 0513