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Agencies have the ability to create sub-accounts within a master account so that clients can access their own reporting.
Various user role types and access controls gives agencies the ability to fine-tune what clients can access.
Agencies can choose to pay for each client's costs directly, have the client pay for it or set marked up rates and charge the client through our Stripe integration.
Make CallTrackingMetrics an extension of your agency's great brand. Our software makes it very easy to white label and host on your domain. Customize all of your reports and scheduled emails so that your team and your clients are always on top of the latest performance.
Use our integration with Stripe to bill your clients automatically at the rates you choose or choose to export billing data to invoice using your own system.
Each agency likes to configure the features and reports that they would like their clients to use. Choose to give clients access to just particular reports you want them to see. Select from a variety of user access levels and fine tune access even further by location, advertising campaign etc.
The system also give you the ability to enable and disable certain features like texting and outbound calling so that you can keep a close eye on the costs of each particular client.
Agencies want to be able to see how their campaigns are performing at a macro level across their clients. Our real time dashboard shows you call volume, cost, revenue and campaign performance so that you can quickly spot issues and drill down into the client by client view.
Plus you can export reports at an agency level that give you key metrics for your own internal reporting and billing at the agency level and the client level.
We know you track your online campaigns all day, every day, so we ensure that each call is attributed to an exact website visitor and ad click so you can optimize campaigns around calls.
You will be able to tell your clients exactly how many phone calls each keyword and ad is generating.
Leverage our easy integration with Google Analytics and AdWords so that calls sync in as events and conversions.
Tracking numbers appear dynamically on your website and in all of your offline advertisements. Our call tracking software tracks each call back to the exact website visitor that made the call. This allows you to immediately know details like the ad the caller clicked on, the pages they viewed, the keywords they searched, and the URLs that referred them.
Calls can be routed directly to a landline, mobile phone, or softphone on your browser. Leverage advanced routing options like georouting, IVR menus and call queues to ensure calls get into the right hands quickly. Calls are immediately associated to the correct advertising channel and campaign so you know which ads are working.
Your agents can view all the detail about each call in the CRMs they are used to using. Your marketing team can view conversion data in the advertising platforms and website analytics systems they are used to using.
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