Reporting and Analytics to Drive Better Marketing Decisions
Spend less time building charts and more time making your data work for you
Reporting and Analytics to
Move the Needle
Granular Data and High-impact Insights with Call Tracking Reports
Whether you’re a manager monitoring key performance indicators on live monitors, or a strategist drilling down and filtering for precise analysis, our reports are built for your unique point of view.
Reporting to analyze:
- Volume of inbound leads by source
- Return on investment (ROI) of your ads
- Sentiment of your conversations
- Efficiencies in your sales pipeline
- Opportunities for growth
Filterable Campaign Reporting
A New Perspective on Your Advertising Campaigns
Combining our reliable dynamic number insertion with detailed activity reports opens up campaign data down to the keyword level. See which advertising sources are driving the most conversions, the highest lead quality, or even the highest ROI. Know which campaigns are driving your most valuable conversations and feed that back into your advertising strategy.
Real-time Performance Dashboards
Monitor Your Customer Touchpoints as They Happen
Use live dashboards to keep track of call, text, and activity throughout the day to manage and optimize team productivity and resourcing. See what your team is engaged in at a glance and make informed decisions quickly to support your team and customers. Gain insight into:
- Status of sales team, for example on the phone or at lunch
- Volume of conversations happening at any given time
- Breakdown of activities handled by individual team members
- Time it’s taking to solve your customer’s problems
Watch Your Leads and Customer Touchpoints Happen Live
All of your calls, texts, chats, and online form submissions appear in a real-time stream, where you can monitor which campaigns drive inbound contacts alongside demographics, web activity, and other user data. Hop on a call from the log, listen live, or search past conversations for insights.
Proof of Performance for One Client, or 100.
Gain a bird’s-eye view into how all of your clients’ campaigns are performing and leverage our robust call management tools to take action on hot leads. Dive deep into client performance data with our sophisticated reports so you can build new marketing strategies and come prepared for customer conversations.
Avoid Waste and Advertise with Confidence
Our tools are designed to help your team fuel revenue growth as accurately and efficiently as possible. With features like our accuracy report, you can have confidence that your data is accurate and you’re not overspending on phone numbers you don’t need.
Amazing Dashboards with Data Studio
Start building beautiful, simple-to-translate reporting that combines data across platforms.