Real-Time Reporting

Know exactly which campaigns are performing and what’s leading to conversions so that you can respond quickly and keep your eyes on the performance of your organization.

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Agents are Prepared for Productive Calls

CallTrackingMetrics’ real-time call log prepares agents for the productive conversation by providing caller insights with access to recordings of previous calls, agent notes, and analytics tags.

Call data is rolled up into an array of different reports that are easy to navigate and understand. They are all exportable, filterable, and schedulable so you get the information you need when you need it.

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Powerful ROI Reporting

Optimize your marketing ROI and streamline workflow with our advertising campaign performance and lead management reports.

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Get Instant Reporting Alerts with Call Notifications

Automatically send and receive alerts with the important details from a call, text or form. You choose the cadence that works for your schedule: after each call, daily, weekly, or monthly. Or perhaps you only want to know about missed calls, long calls, or calls meeting a certain criteria based on your keyword spotting rules. Choose exactly what information you want included and who should receive the alerts.

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Campaign ROI

The CallTrackingMetrics ROI dashboard provides a snapshot of performance across channels, providing insight on advertising channels spend vs sales generated. With the ability to forecast how revenue will be impacted if the amount spent on each channel was adjusted, it's a great tool for financial planning and budgeting conversations.

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