Text Messaging

Leverage text messaging as an effective way to generate leads and service customers

Reach New Audiences

Easily manage contacts and campaigns to grow your business

Many U.S. tracking numbers can be enabled to receive and send text messages. Text messaging can often be a faster, more effective communication method for various products and advertising channels. It is particularly useful in traditional advertising channels like newspapers, magazines, and radio. CallTrackingMetrics offers one of the only call tracking software services that tracks all text communication in conjunction with your advertising call tracking.

Text Campaign Flow

Advertisement says "Text us at (888) 744-0122 if you would like to schedule a showing."

Text message received in CTM real-time text log.

Automatic response sent to sender confirming receipt and next steps.

You receive instant text alert about the inquiry so you can wow them with follow-through.

Automatic Actions

You can choose to set up a variety of automatic actions that CallTrackingMetrics will take when you receive text messages, such as:

  • Send an automatic text response to the sender that is customized to what they sent in their text message.
  • Send an automatic email alerting recipients about the text.
  • Forward the text message to other cell phones.

Bulk Messages

Bulk Messages are used to send a text message to multiple recipients, either immediately or at a scheduled date and time. Recipients can be added to an upcoming bulk message automatically by using call triggers or text triggers. Messages are billed per recipient, and messages longer than 160 characters are split into multiple messages and billed individually. Text messaging campaigns are an effective way to engage more people, and grow your business. CTM provides important tracking and reporting features alongside texts to help agencies gain complete visibility into campaign performance.

Global Connectivity

  • Purchase local, toll-free, and vanity tracking numbers in over 80 countries
  • Display phone numbers local to your customers with GeoContact
  • Automatically GeoRoute calls based on location
  • Answer calls from virtually anywhere, through a browser-based softphone

Questions?

Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call +1 888 898 0513

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