Advertisement says "Text us at 123-4567 if you would like to schedule a showing."

Text message received in CTM real-time text log.

Automatic response sent to sender confirming receipt and next steps.

You receive instant text alert about the inquiry so you can wow them with follow-through.

Many U.S. tracking numbers can be enabled to receive and send text messages. Text messaging can often be a faster, more effective communication method for various products and advertising channels. It is particularly useful in traditional advertising channels like newspapers, magazines, and radio. CallTrackingMetrics offers one of the only call tracking software services that tracks all text communication in conjunction with your advertising call tracking.

You can choose to set up a variety of automatic actions that CallTrackingMetrics will take when you receive text messages, such as:
  • Send an automatic text response to the sender that is customized to what they sent in their text message. For example, if they are interested in a particular property you are selling, you can ask CallTrackingMetrics to look for that in the text message and include the upcoming open house date for that property in the text response. Imagine the possibilities.
  • Send an automatic email alerting recipients about the text
  • Forward the text message to other cell phones. Are you always working from the road? This is a great way to immediately see each incoming text message so that you can respond quickly.

All of your text communication is tracked and reported in CallTrackingMetrics. You will know the advertisement that generated the text message so that you can allocate your advertising dollars effectively.

CallTrackingMetrics also offers bulk text messaging capabilities, including:
  • The ability to send recurring bulk text messages
  • Setting triggers to automatically add contacts to any upcoming bulk message campaign
  • Scheduling texts on a daily, weekly, and monthly basis
  • The ability to send up to 800 characters at a time

Bulk Messages are used to send a text message to multiple recipients, either immediately or at a scheduled date and time. Recipients can be added to an upcoming bulk message automatically by using call triggers or text triggers. Messages are billed per recipient, and messages longer than 160 characters are split into multiple messages and billed individually.

Text messaging campaigns are an effective way to engage more people, and grow your business. CTM provides important tracking and reporting features alongside texts to help agencies gain complete visibility into campaign performance. Learn more about how text messaging campaigns are changing the way businesses communicate.