Call Tracking and Management Software

Choose the plan that's right for your business

Essentials Plan

Basic Call Tracking for Businesses

Advanced Plan

Call Center and Agency Features

Elite Plan

Customized for High Volume Customers

Pricing

  •  
  •  
  •  
  • Monthly Subscription Fee
  • $19/mo
  • $99/mo
  • Local Numbers
  •  
  • Toll Free Numbers
  •  
  • Local Inbound
  •  
  • Toll Free Inbound
  •  
  • Outbound Calls
  •  
  • Text Messages
  •  

The inbound rate is dependent on the receiving number for your tracking numbers. You can find the exact inbound rate for your receiving number at our rate lookup page.

Administration
EssentialsEsnt.
AdvancedAdv.
EliteElite
Unlimited Users
Various User Access Levels
Call Tracking
EssentialsEsnt.
AdvancedAdv.
EliteElite
Call Center/Call Management
EssentialsEsnt.
AdvancedAdv.
EliteElite
Route Calls by Schedule
Conference Calls
Score, Convert, and Tag Calls
Call Scripts
Post Call Agent Survey
 
Hold Patterns (Music, Voiceover, etc.)
 
Reporting
EssentialsEsnt.
AdvancedAdv.
EliteElite
Calls by Keyword, Ad Group, & Campaign
Call Center Reports
Custom Fields
 
Integrations
EssentialsEsnt.
AdvancedAdv.
EliteElite
 
 
 
 
 
 
Enhancements
EssentialsEsnt.
AdvancedAdv.
EliteElite
Live Listen
$0.0063
$0.0036
customized
$0.20
$0.12
customized
$0.02
$0.01
customized
$0.08
$0.05
customized
Call Encryption
$0.01
0.005
customized
 
$99 one-time setup and $49 per month
customized
Forms
EssentialsEsnt.
AdvancedAdv.
EliteElite
Forms Trigger Phone Calls and Notifications
Text Messaging
EssentialsEsnt.
AdvancedAdv.
EliteElite
Text Notifications
Schedulable Bulk Text Messaging
 

Every Plan Includes

  • Mobile App
  • SSL and Encryption
  • Two-Factor Authentication
  • API Support
  • Chat Support
  • Email Support
  • Phone Support
  • Help Documentation
  • Online Support Center
  • Webinars and Training

Available Add-ons

Accelerator Packages

Get your account up and running quickly with implementation support services.

Premium Support

Dedicated support engineers proactively monitor your account and provide guided training.

Premium 24/7

24/7 dedicated support to help manage and oversee your account with response time guarantees.

CallTrackingMetrics Help

Looking for an answer? Visit our FAQs page to see what others in the community are asking. You can also contact our team any time!

Get Started

Learn more about how we are supporting businesses around the globe