Compare All Plans

View our full list of features by plan and select the option that works for your business

Business

one month free

$39

 USD/mo

billed monthly + usage

Select Plan Learn more
Talk to sales about our Enterprise plan pricing.

Marketing

one month free

$99

 USD/mo

billed monthly + usage

Select Plan Learn more

Contact Center

one month free

$299

 USD/mo

billed monthly + usage

Select Plan Learn more

Pricing

Monthly Fee $39/mo
(billed monthly)
$99/mo
(billed monthly)
$299/mo
(billed monthly)
Monthly Fee w/ Annual Pre-Pay Option $36/mo
(billed annually)
$83/mo
(billed annually)
$249/mo
(billed annually)
Local Numbers
Local Minutes (call forwarding)
Local Minutes (CTM Softphone)
Toll-Free Numbers
Toll-Free Minutes (call forwarding)
Toll-Free Minutes (CTM Softphone)
Outbound Calls
Text Messages (SMS) - Inbound
Text Messages (SMS) - Outbound
Text Messages (MMS)
Live Chat $19/user/mo $15/user/mo
 

Product Support

Phone, email, and chat support
Support Hub help docs & virtual training
Standard onboarding
 

Additional Support Options

Dedicated support additional fee additional fee additional fee
additional fee additional fee
 

Administration

Unlimited Users
API access
iPhone App
Android App
Version History 7 days 300 days 300 days
Restore Deleted Objects 4 Days 14 Days 14 Days
Client Signup Pages
Client Price Mark Ups
Agency account structures
User access levels & controls
 

Call Tracking/Marketing Attribution

Local & toll-free tracking numbers in 80 countries
Record calls
Port numbers (US/Canada only)
Track online & offline advertising channels
Dynamic Number Insertion on website
Calls matched to website visitor and ad click
Click-to-call ads and ad extensions
Play whispers to callers and receiving agents
GeoContact
 

Contact Center/Call Management

Forward calls to landline, mobile, or softphone
Integrated softphone
Route calls by schedule
Route calls by IVR menus
Score, convert, and tag calls
Virtual voicemail boxes
Transfer calls
Smart routing
Geographic routing
Weight-based Routing
Routing tables
Call queues
Custom fields
Automated triggers (text or calls)
Post call agent surveys
Estimated wait time announcements
Contact lists
Hold patterns (music, voiceover, etc.)
Conference calls
Auto Dialer
Custom Softphone and Actions
Desk mode
Agent call scripts
Barge & end-call options
Teams
Lambda functions
Reminder notifications
Directory Dialing
Divisions
 

Text Messaging & Forms

Send and receive text messages
Scheduled text messaging
Bulk text messaging campaigns
Obscenity detection for SMS
FormReactor form tracking
Short codes for SMS additional fee
 

Live Chat (Priced per License)

HIPAA Compliant
File sharing
Schedule & queue routing
Call & chat load balancing
Configure missed chat rules
View session data
Customize chat widget colors & placement
Internal chat for agents and teams
Translations $10/user/mo $10/user/mo
 

Security Features

Two-factor authentication
Opt out lists for calls and texts
Automatic redaction of personal data
HIPAA Compliance
GDPR Compliance
CCPA Compliance
PCI Compliance
PIPEDA Compliance
 

Enhancements

Live listen to calls $0.00625 per minute $0.0036 per minute $0.0032 per minute
Caller Insights premium caller ID $0.2 per caller $0.116 per caller $0.1044 per caller
Spam Detective $0.02 per caller $0.01 per caller $0.009 per caller
Transcriptions view fees by country $0.03 per minute $0.025 per minute $0.02 per minute
Enable Redaction (for transcriptions) $0.01 per minute $0.01 per minute $0.01 per minute
Enable PCI Detection (for transcriptions) $0.01 per minute $0.01 per minute $0.01 per minute
Enable SSN Detection (for transcriptions) $0.01 per minute $0.01 per minute $0.01 per minute
Enable Number Detection (for transcriptions) $0.01 per minute $0.01 per minute $0.01 per minute
Encrypted call recordings $0.01 per minute $0.005 per minute $0.003 per minute
Dual channel recordings $0.01 per minute $0.005 per minute $0.003 per minute
Online fax $0.12 per page $0.09 per page $0.07 per page
Full White Label $49 per month $49 per month
High Volume Concurrent Calls (CPS) Contact Sales Contact Sales
Image obscenity detection for MMS $0.03 per message $0.02 per message
 

Reporting

View advertising source for calls
View website visitor data for calls
Activity reports
ROI reports
Call notifications
Tracking source accuracy reports
Usage reports
Custom fields reports
Agency & sub-account reports
Live call center agent dashboard
 

Integrations

AMP
Google Analytics
Google Ads
Microsoft Advertising
WordPress
Zapier
Kissmetrics
Optimizely
Wix
Google Data Studio
Google Ads Direct Connect
Sendgrid
MailChimp
Unbounce
Drift
CAKE
Marin
Kenshoo
Bizible
Maxymiser
Acquisio
Marketo
Hubspot
Stripe
Google Marketing Platform
Facebook
Facebook Messenger
Snapchat Ads
Shopify
Zoho CRM
Gravity Forms (requires FormReactor)
Contact Form 7 (requires FormReactor)
AB Tasty
Gong
VWO
Symplify
Salesforce
Salesforce Desk
Microsoft Dynamics 365
Zendesk
 
Toll Free?
Softphone?
(Cost includes estimated usage and monthly plan subscription fee)

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