VoiceAI: AI That Answers the Phone When You Can't

AI voice agents to answer calls, book appointments, and qualify leads to feed your team wins at any hour.

CTM VoiceAI image

Use VoiceAI Agents to:

Capture and qualify leads 24/7

AI voice agents are always on, meaning zero missed calls, zero lost revenue, and faster follow‑ups.

Eliminate wasted time on hold

Get callers answers to FAQs, book appointments, or qualify leads while you’re busy with other customers.

Bar graph icon

Pair VoiceAI with call intelligence

Take advantage of our full suite of features to add follow-up actions, reporting, and a human touch to VoiceAI.

man on couch on laptop speaking with a cute blue robot icon.

Give our VoiceAI demo agent a call.

After hours, teams out at conferences, and unexpected mid-day departure when your enterprise rep wins the lottery. Whatever the case (and we hope it’s the lottery one!), VoiceAI can jump in to qualify, book, and route those calls.

  • Eliminate missed calls
  • Set up in minutes with templates
  • Train agent on your assets
  • Secure, reliable, and HIPAA compliant
  • 250 minutes included with every agent

VoiceAI Compared to Other AI Voice Agents

Feature
CallTrackingMetrics
Other Generic AI Voice Assistants
Native call attribution + AI in one platform
👎
Voice‑first DNA (Est. 2012)
👎
Chat, voice, and full contact center suite
👎
LeadReactor for efficient human follow-up
👎
SOC2 and HIPAA compliance
👎

Enhance Your VoiceAI Experience with These Popular CallTrackingMetrics Features

Recordings, Transcriptions, and AI Call Analysis

Every call becomes actionable. Our AI tools transcribe and analyze conversations, apply sentiment and scoring, and tag what matters. AskAI then surfaces themes, objections, and next steps in seconds. Review recordings or coach live with scripts and whispers to close gaps fast.

ask ai conversation intelligence sentiment analysis

Advanced Outbound Dialers for High Volume Sales Teams

Leads come in and an outbound phone call gets triggered as soon as there’s a teammate available to make the call. No leads left waiting. And no agent downtime. Calls are made in the background and connected only when the lead answers, with advanced voicemail detection to leave personalized messages when not available.

Routing Options for Faster Follow-up and more meaningful conversations.

Get callers to the right person the first time. Build IVRs, queues, and geo-routing; set smart, rules-based flows by schedule, intent, or history; distribute evenly, by weight, or ring-all—across voice, SMS, and chat. Faster follow-ups, fewer transfers, better conversations.

FAQs About VoiceAI

How much does VoiceAI cost?

The first 250 minutes of every VoiceAI agent are included free, then only $0.12/minute after that. Pay only for what you use.

Can VoiceAI transfer callers to live agents?

Yes; at any point VoiceAI can transfer callers to a designated queue or representative using the robust lead management features offered through CallTrackingMetrics.

Is VoiceAI HIPAA compliant?

VoiceAI runs on our SOC 2 infrastructure and can be configured for HIPAA compliance with a signed BAA.

How do I train the agent on my brand voice?

Upload your FAQs, scripts, or key webpages, and VoiceAI mirrors your tone in its replies. 

Will VoiceAI work for my industry?

We’re confident VoiceAI will help any vertical where missed calls mean missed business. Our solutions are used by organizations across industries like behavioral health (addiction treatment), home services, health & wellness, marketing agencies, legal services, and automotive.

Experience How a Customizable AI Voice Agent Can Answer, Qualify, and Route Calls in Real Time