Add Efficiency to Your Lead Management Process
Power your sales pipeline and remove the roadblocks that keep your leads waiting
The Case for Intelligent Lead Flow
Reduce Time to Conversion and Nurture Happy Customers
We offer a complete business phone system built to turn insights from call tracking into closed deals. Avoid lost business from frustrating waiting times, missed calls, and needless transfers with all the tools your sales team needs. From automated call routing based on any number of variables you define, to instant text follow ups to form submissions, the lead and call management features from CallTrackingMetrics set your team up to capture, qualify, and close more leads, all before your competition has a chance to engage.
No More Missed Opportunities
Missed calls happen. Use automated follow ups to reach out as soon as your team is available.
Built to Scale
Endless tools and customizations that grow with your team. Plus, there’s no added cost for new users.
Align Sales and Marketing
Marketing and sales teams finally on the same page. Get full pipeline visibility from lead to close.
Cut the Wire on Outdated Business Phone Systems
Unlock incredible flexibility, and lower rates, with the CTM softphone. Sync lead data right into the tools you’re already using and customize your lead flow. All the tools of a fully staffed contact center in the hands of your best salespeople.
Answer, Qualify, and Route Calls 24/7 with an AI Agent
AI assistants that make sure missed calls aren’t missed opportunities
VoiceAI is your customizable AI voice agent that answers, qualifies, books, and routes calls—human-sounding help for overflow or after-hours support. Launch in minutes, train it on your own materials, and pair with CallTrackingMetrics’ full suite of conversation intelligence, call management, and reporting features.
Make Connecting with Your Team Easy
Customize your inbound lead flow and close more sales with flexible, smart routing. CallTrackingMetrics’s routing features go well beyond the basics to provide a variety of advanced options to get leads into the right hands, right away.
Don’t Wait for Leads to Follow Up with You
Empower your sales and marketing teams to be proactive with automated outbound campaigns. Follow up instantly after a missed call, send out an SMS text campaign, or use our sophisticated softphone for purposeful one-to-one communications.
Stop Getting Tied Down by Office Phones
Modern workforces deserve modern features. Empower your team to work from anywhere without missing a beat. Get the full power of conversation analytics in-office, or at home.
Insights to Coach Your Reps to Their Full Potential
Real-time reporting blends manual and AI insights so you can review recordings, auto-score agents, and monitor performance live. AskAI handles qualification, CRM updates, and follow-ups. Built-in dashboards let you adjust on the fly as you coach and convert.
Lead Scoring for Sales and Marketing Success
Transform your marketing and cross-team efforts by keeping score.
