Jessica Michaels

Jessica Michaels

Author Archives
The Auto Dialer

The Auto Dialer

An auto-dialer (or automatic dialer) is a tool that can automate the rapid dialing of phone numbers. They are generally in the form of software, although auto-dialers were once a hardware solution.

What You Need to Know About Smart Routing

What You Need to Know About Smart Routing

If you’re not using smart routing on CallTrackingMetrics, your business is missing out! Start driving efficiency for your team and improving your customer experience by directing inbound calls to the appropriate person from ...

Meet the CTM FormReactor® [Recorded Webinar]

Meet the CTM FormReactor® [Recorded Webinar]

Did you know you can capture all your inbound leads’ activity—including calls, texts, and forms—in one place within CallTrackingMetrics? Enter our native, click-to-call FormReactor®. No need to cobble all this information together across ...

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