Jessica Michaels

Author Archives

Jessica Michaels

What You Need to Know About Smart Routing

What You Need to Know About Smart Routing

If you’re not using smart routing on CallTrackingMetrics, your business is missing out! Start driving efficiency for your team and improving your customer experience by directing inbound calls to the appropriate person from ...

Meet the CTM FormReactor® [Recorded Webinar]

Meet the CTM FormReactor® [Recorded Webinar]

Did you know you can capture all your inbound leads’ activity—including calls, texts, and forms—in one place within CallTrackingMetrics? Enter our native, click-to-call FormReactor®. No need to cobble all this information together across ...

ACADEMY TRAINING SERIES

ACADEMY TRAINING SERIES

Live Training Series The CallTrackingMetrics Academy is a series of complimentary live training and workshops designed to guide you and your team through basic account set up as well as more advanced configurations.

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