CallTrackingMetrics Privacy Policy Effective December 20, 2019 Brief Summary This privacy notice relates to CallTrackingMetrics’s publicly-accessible website (CallTrackingMetrics Site) at www.calltrackingmetrics.com, CallTrackingMetrics account portals, and our products and services. This policy covers information ...
This Data Protection Addendum (“Addendum”) supplements the agreement between Customer and CallTrackingMetrics into which it is incorporated by reference (“Agreement”). Definitions. “Applicable Data Protection Law” refers to all laws and regulations ...
CallTrackingMetrics provides its services subject to the terms and conditions contained in these Terms of Service (the “Terms”). To become eligible to use CallTrackingMetrics services, you must review and accept the Terms by ...
CallTrackingMetrics allows an unlimited number of account users with flexible user access levels. When you add a new user, you can choose from the following roles: Call Agent, Call Manager, Reporting Manager, Billing ...
Go into your Calltrackingmetrics My Account → Select the drop down menu Select → Profile Scroll down to → Softphone Ringtone Choose the .wav file you wish to upload (Note: CTM currently supports ...
Note: you must have a CTM account in order to sign up to the community To setup a User go to your call Calltrackingmetrics account Go into Manage Users Add User As a ...
CallTrackingmetrics Flows tab is where you can find advanced routing options like setting up interactive voice menus, queues, geographic routing, and routing by advanced logic known as smart routing. You can also build ...
The Activity Log provides insights on inbound and outbound activities, across all your communication channels, including: Calls Texts Forms Chats Faxes Additionally, you can find help articles and information in this section on ...
