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Empowering Remote Employees
We sat down with Jason Hennessey, an internationally-recognized SEO expert who founded Hennessey Digital in 2015, a remote-first digital agency that has since grown into a business valued at over $10 million with over 120 global employees.
AI, Your Phone Calls & Conversation Intelligence
In our latest Smart Route episode, we connected with the CEO of Deepgram to learn more about how conversation intelligence works.
Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
How This Husband and Wife Team Grew a Business From Their Basement into a $20M Company
In our inaugural Smart Route episode, we start close to home by interviewing our co-founders of CallTrackingMetrics.
Introducing Our New Podcast Series: Smart Route
The Smart Route podcast by CallTrackingMetrics has all the tips you need to optimize your customer communications and build a better workforce.
Video | Drift Chat, AB Testing, and Launchpad: CallTrackingMetrics New Releases for January 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
The Ultimate Guide to Driving Success in Your Contact Center
Explore the tools managers can use to increase contact center agent productivity, and in turn, improve customer experience.
A Day in the Life of Senior Paid Media Manager Lisa Salvatore
Ever wonder what a typical day looks like for our talented team members? In this new series, we’ll follow our…
A Marketer’s Guide: Build Amazing Dashboards with Looker Studio
Explore how Google Data Studio gives marketers the tools to consolidate reporting across platforms and start visualizing your data.