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Communications, Video

[Video] Using Text Messaging to Boost Revenue, Engagement, and Satisfaction | Launchpad Summit 2021

During the second annual CTM Launchpad Summit conference, Ken Sylvain and Michael Barnett co-presented on the value of text messaging for business. Watch the video above, and read on for a recap. How CTM clients are finding success with text messaging Having worked with CallTrackingMetrics customers for four years, on top of his 20 years...
by Frances Miller
Video, Smart Route Podcast
Make Imposter Syndrome Your Superpower
Can you show up as your whole self to work? If the answer’s “no,” discover how to manage self-doubt, reclaim your presence of mind, and turn insecurities into assets in this down-to-earth, data-driven talk with executive leadership coach Jen Coken.
by Hannah Hanover
Release Notes, Video
Global Automation, Live Transcriptions, and SMS Routing | CTM’s Latest & Greatest Q3 2022
CTM’s Latest & Greatest Q3 2022 Release Notes Over the past few months our product and engineering teams have been…
by Frances Miller
Release Notes, Video
SAML, Agent Scripts, HubSpot Routing | CTM’s Latest & Greatest Q2 2022
We are dedicated to ensuring that you are up-to-date and informed about the additions to our software that will positively impact you, your business, and your bottom line.
by CallTrackingMetrics
Release Notes, Video
Zoom, Pipedrive, Mobile App | CallTrackingMetrics Release Notes January 2022
We are dedicated to ensuring that you are up-to-date and informed about the additions to our software that will positively impact you, your business, and your bottom line.
by CallTrackingMetrics
Announcements, Video
[Video] CTM Founders Laure and Todd Fisher Share 2022 Predictions in Launchpad Summit Keynote
To kick off the 2021 CallTrackingMetrics Launchpad Summit, Todd and Laure Fisher sat down for a conversation with Erika Rollins,…
by Frances Miller
Release Notes, Video
Conversion Tracking for Google Ads Lead Form Extensions | CallTrackingMetrics Release Notes Oct 2021
The CallTrackingMetrics team is always working to updates features and functionality for our customers. These changes are often driven by…
by Frances Miller
Release Notes, Video
Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Release Notes, Video
Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Release Notes, Video
Video | Drift Chat, AB Testing, and Launchpad: CallTrackingMetrics New Releases for January 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller