CTM Blog


CallTrackingMetrics Named Leader on G2 Crowd

by Erika Rollins

CallTrackingMetrics named a Leader on G2 Crowd’s Grid® Report for Fall 2018

SEVERNA PARK, MD—CallTrackingMetrics has been identified as one of the best Inbound Call Tracking platforms, based on its high levels of customer satisfaction and likeliness to recommend ratings from users on G2 Crowd. Over 95 percent of users on G2 Crowd rate their experience with CallTrackingMetrics between 4-5 stars.

“CallTrackingMetrics is everything you need in one tool,” states one customer. “We are not only able to track specific customer funnels through our websites and ads, but also manage a high volume of calls, and use the call recording and live listen to provide client feedback and recommendations.”

CallTrackingMetrics achieved a Leaders position on the Grid® Report for Inbound Call Tracking by receiving positive reviews from verified users compared to similar products in the same category. Currently, CallTrackingMetrics has a total of 337 user reviews, and 250 of those reviews were awarded 5-stars by customers.

“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Learn more about what real users have to say (or leave your own review of CallTrackingMetrics) on G2 Crowd.

About CallTrackingMetrics:

CallTrackingMetrics’s award-winning call tracking and automation software provides thousands of businesses around the world the tools they need to track, manage, and optimize their phone calls so they can increase conversions. From understanding what advertising campaigns are generating phone calls to managing calls for their contact center, CallTrackingMetrics allows businesses to transform phone communication into powerful intelligence for their organization.

About G2 Crowd:

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.