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Release Notes

Video | HIPAA Compliant Chat and Enhanced Knowledge Base: CallTrackingMetrics November 2020 Release Notes

by Frances Miller

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new enhancements to our knowledge base, brand new integrations, and HIPAA compliant live chat features.