Making the Switch to a Cloud-Based Contact Center Solution
Stay informed about CallTrackingMetrics and the latest news from the call tracking industry.
Clients whose needs are met, and who feel valued by your organization, are likely to continue growing with you. They're also much more likely to recommended your business to their colleagues.
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of October 5th, 2018.
This update to our Salesforce integration means you’ll have more control over what information is mapped to Salesforce, and when.
We’re honored that you have chosen our platform to power your conversations. When it comes to your experience with us, we’re listening. In September, we sent an email to our users in administrative roles, ...
We were so grateful for the opportunity to give back to such a great organization, which does so much for the vulnerable communities of our state.
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of September 28th, 2018.
If you just looked at our name and logo, you might think we were all about calls. Well, we are… but we’re also all about text messaging. Texting these days can be much more than ...
If you own your own practice, or work in the healthcare industry, you know that each phone call from a potential patient is extremely valuable.
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of September 21st, 2018.
CallTrackingMetrics named a Leader on G2 Crowd’s Grid® Report for Fall 2018 SEVERNA PARK, MD—CallTrackingMetrics has been identified as one of the best Inbound Call Tracking platforms, based on its high levels of ...
For a national company, making the switch from hardwired telecom technology to cloud infrastructure can be an incredibly daunting task.