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How to Stay Compliant When Buying Global Numbers with CallTrackingMetrics

by Andrew Clark

If you’re new to CallTrackingMetrics and looking to purchase phone numbers outside your home country, you’ll need to complete a quick but important step first: regulatory compliance.

Every country has different documentation requirements for phone numbers. Whether you’re setting up a local number in France or a mobile line in Malaysia, proving the legitimacy of your business is part of staying compliant with international telecom regulations.

To make this easy, we offer a self-service workflow directly in your account. Our new infographic, Get Compliant with Confidence, outlines the full process in five simple steps—from checking country requirements to uploading documentation and getting real-time email updates on your application status.

You’ll provide key information like:

  • Your company registration number and website
  • Business and emergency addresses
  • An authorized contact person

Once submitted, your documents are reviewed by our carrier partners. If anything is missing, we’ll let you know. When approved, you’re ready to buy and activate your international tracking numbers.

📌 Pro tip: Start early. Carrier review times can vary, and mismatched information may cause delays.

Ready to get started?
👉 Visit the Trust Center in your CTM account and begin your Regulatory Compliance Application today.Questions? Our Carrier Relations & Regulatory team is happy to help.

General global compliance infographic for CallTrackingMetrics