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Google AdWords Click-to-Message
Google AdWords click-to-message ad extensions are out of beta, opening a new and exciting channel for advertisers to connect and engage with their prospects.
CityBizList: A Video Conversation with Todd and Laure Fisher (Part 1 of 4)
Part 1 of 4. CallTrackingMetrics helps organizations streamline, optimize, and gain a deeper understanding of their phone calls.
CTM Releases Smart Router to Increase Sales and Customer Satisfaction
Smart Routing allows businesses to route calls based on the website activity associated with the caller, the caller’s history, or their demographic profile.
CTM Now Integrates with Bizible
CallTrackingMetrics recently released a new integration with Bizible, a leading B2B marketing performance management solution.
CallTrackingMetrics Launches Smart Dialer, To Help Call Centers Increase Responsiveness And Yield Higher Conversions
CallTrackingMetrics, a leading provider of call tracking and automation software, has released a Smart Dialer that automatically connects call center agents with prospects and customers in need of service.
CTM Resources for Developers Using our API
We offer a number of tools to support developers using our API: comprehensive guides, documentation, and reference material to help get you up and running with CTM quickly.
Holiday Giving
The spirit of giving is alive and well here at CallTrackingMetrics. It's part of the team culture, and with the holidays upon us, there are plenty of opportunities to help others in our local community.
CallTrackingMetrics Launches CTM University
CTM University is a set of new training seminars designed to thoroughly educate customers on core features and functionality of the software -- taught by experts at CallTrackingMetrics.
October Updates 10/27/16
The Softphone Remote Control connects agents using a hard phone (desk phone, mobile phone) with the CTM Softphone.