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Three Things We Learned at HERO CONF 2018
Our team is back after spending a few days in Austin, TX for HERO CONF 2018. We already miss the beautiful weather, the incredible Southwestern food, and the amazing people we spent our time with. Unfortunately, we couldn't bring those home with us. However, we did return with a ton of valuable insights from the nation's leading PPC marketers.
How do I use CallTrackingMetrics from outside of the United States?
We pride ourselves in our global reach; compared to other call tracking and management software, we reach far beyond the rest into more than 80 countries! There's always room to grow, so we're still constantly striving to add tracking numbers in new countries, while deepening our connections into existing partner countries.
GDPR: How CallTrackingMetrics Can Help
The General Data Protection Regulation (the GDPR) which goes into effect on May 25, 2018. The GDPR is very broad in scope and can apply to businesses both in and outside of the EU.
CallTrackingMetrics Adds New Director of Customer Success and Resources to Support Growing Client Base
CallTrackingMetrics announces two major milestones in their effort to provide best-in-class customer experiences to their expanding customer base.
All About the GDPR
While deregulation has been a stateside trend over the past decade, the 28 members of the European Union are gearing up for a massive increase in regulations around data privacy in the form of the General Data Protection Regulation (GDPR) — and this regulation will make a splash across the pond as well.
It Just Got Easier to Manage Live Calls
We know that there are different levels of responsibility and access within a contact center, so we've adjusted our technology to adapt to that structure. Contact Center accounts now have the ability to adjust voice analysis and live call settings as either "agents" or "managers".
CallTrackingMetrics Releases New Softphone Interface in Preparation for Enterprise Connect
FOR IMMEDIATE RELEASE February 28, 2018 CallTrackingMetrics Releases New Softphone Interface in Preparation for Enterprise Connect CallTrackingMetrics will showcase new…
CTM Prepares for GDPR
CallTrackingMetrics prepares for the General Data Protection Regulation (GDPR)
CallTrackingMetrics Now Integrates With Over 1,000 Other Products!
We know that getting your work done requires many different web tools. In fact, the average business uses between 10…