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CTM Blog

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Announcements
Send Appointment Reminders with CallTrackingMetrics
Triggers, combined with the custom fields you build into your CTM account, can now be used to send automated appointment reminders to your contacts.
by CTM
Announcements
Using Slack? Let’s Connect!
Your CTM integration will be visible inside the Slack app, with updates that will keep you aware of your team's activities and progress.
by CTM
Press
CallTrackingMetrics Named in Forrester’s Overview of AI-Fueled Speech Analytics Solutions
CallTrackingMetrics has grown significantly in their share of the AI-fueled speech analytics market, nearly doubling their customers year over year since 2012.
by CTM
Announcements
What is the GDPR, and How Does It Affect Me?
If you've been following our team online, you would have noticed that we've been focused on GDPR for quite some…
by CTM
Press
CallTrackingMetrics Launches GDPR Compliance Features
CallTrackingMetrics Launches GDPR Compliance Features
by Erika Rollins
Announcements
Maintaining PCI DSS Compliance with Stripe and CTM
Stripe maintains the highest standard of PCI DSS (Payment Card Industry Data Security Standard) compliance, so if a business owner simply uses Stripe to process payments, they don't need to bother navigating the complex and expensive process of attaining PCI DSS compliance for themselves.
by CTM
Announcements
Three Things We Learned at HERO CONF 2018
Our team is back after spending a few days in Austin, TX for HERO CONF 2018. We already miss the beautiful weather, the incredible Southwestern food, and the amazing people we spent our time with. Unfortunately, we couldn't bring those home with us. However, we did return with a ton of valuable insights from the nation's leading PPC marketers.
by CTM
Announcements
How do I use CallTrackingMetrics from outside of the United States?
We pride ourselves in our global reach; compared to other call tracking and management software, we reach far beyond the rest into more than 80 countries! There's always room to grow, so we're still constantly striving to add tracking numbers in new countries, while deepening our connections into existing partner countries.
by CTM
Announcements
GDPR: How CallTrackingMetrics Can Help
The General Data Protection Regulation (the GDPR) which goes into effect on May 25, 2018. The GDPR is very broad in scope and can apply to businesses both in and outside of the EU.
by Laure Fisher