Categories
CallTrackingMetrics Adds New Director of Customer Success and Resources to Support Growing Client Base
CallTrackingMetrics announces two major milestones in their effort to provide best-in-class customer experiences to their expanding customer base.
All About the GDPR
While deregulation has been a stateside trend over the past decade, the 28 members of the European Union are gearing up for a massive increase in regulations around data privacy in the form of the General Data Protection Regulation (GDPR) — and this regulation will make a splash across the pond as well.
It Just Got Easier to Manage Live Calls
We know that there are different levels of responsibility and access within a contact center, so we've adjusted our technology to adapt to that structure. Contact Center accounts now have the ability to adjust voice analysis and live call settings as either "agents" or "managers".
CallTrackingMetrics Releases New Softphone Interface in Preparation for Enterprise Connect
FOR IMMEDIATE RELEASE February 28, 2018 CallTrackingMetrics Releases New Softphone Interface in Preparation for Enterprise Connect CallTrackingMetrics will showcase new…
CTM Prepares for GDPR
CallTrackingMetrics prepares for the General Data Protection Regulation (GDPR)
CallTrackingMetrics Now Integrates With Over 1,000 Other Products!
We know that getting your work done requires many different web tools. In fact, the average business uses between 10…
CallTrackingMetrics Partners with Shopify to Provide ‘Smart’ Shopping Experiences
CallTrackingMetrics, a leading provider of call tracking and management software, announces a call tracking integration with multi-channel commerce provider Shopify.
Powerful Communications for Your Shopify Store
CallTrackingMetrics is excited to offer an integration with e-commerce leader Shopify to help store owners engage more effectively with customers.
Todd Fisher Featured on ‘Top Entrepreneurs’ Podcast
In Episode #805, Nathan interviews Todd Fisher, the co-founder and CEO of CallTrackingMetrics, a top rated call automation and lead management platform serving over 30K businesses around the globe.