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CTM Now Integrates with Bizible
CallTrackingMetrics recently released a new integration with Bizible, a leading B2B marketing performance management solution.
CallTrackingMetrics Launches Smart Dialer, To Help Call Centers Increase Responsiveness And Yield Higher Conversions
CallTrackingMetrics, a leading provider of call tracking and automation software, has released a Smart Dialer that automatically connects call center agents with prospects and customers in need of service.
CTM Resources for Developers Using our API
We offer a number of tools to support developers using our API: comprehensive guides, documentation, and reference material to help get you up and running with CTM quickly.
Holiday Giving
The spirit of giving is alive and well here at CallTrackingMetrics. It's part of the team culture, and with the holidays upon us, there are plenty of opportunities to help others in our local community.
CallTrackingMetrics Launches CTM University
CTM University is a set of new training seminars designed to thoroughly educate customers on core features and functionality of the software -- taught by experts at CallTrackingMetrics.
October Updates 10/27/16
The Softphone Remote Control connects agents using a hard phone (desk phone, mobile phone) with the CTM Softphone.
Improved Google Integrations
We love customer feedback, and thanks to your requests we've added the option to delay when an Event is sent into Analytics for 'Call Extensions' and 'Call-Only' ads.
Never Miss A Critical Billing Announcement Again!
We’re pleased to announce that users may now opt-in to receive an SMS notification for critical billing issues within your CallTrackingMetrics account.
Custom Fields Enhance Customization for CTM Reporting and Routing
Custom Fields allow users to add fields that are important to their business into CTM and use them in routing, reporting and integration flows.