CTM Blog


Webinar: CTM 2019 Year in Review and 2020 Preview

by CallTrackingMetrics

2019 has been an incredible year for CallTrackingMetrics and our customers. We’ve introduced a new live chat product, launched a direct integration with Google Ads, and made countless other product and feature enhancements including building a handful of truly impactful integrations.

Our team moves quickly and we’re constantly looking ahead to build the next big thing for your business. As such, we hope you’ll join us for our annual roadmap webinar for the opportunity to hear directly from our CEO and COO, Todd Fisher and Laure Fisher, about the themes that drove our team forward in developing products this year, and get a sneak peek at what we’re looking to build in 2020.

We’ll review:

  • The essential products, integrations, and feature enhancements we launched in 2019, including live chat and our Google Ads direct integration
  • What trends businesses like yours are finding in the call tracking and contact center space, and how we’re building products to optimize for them
  • What’s next on our product roadmap and wish list!

Watch the Recording:


About Our Speakers

Todd Fisher is Co-Founder and CEO of CallTrackingMetrics. Todd brings over 20 years of leadership experience building and scaling SaaS organizations. He co-founded and designed software applications at a number of technology companies, including SimoSoft (sold to RevolutionHealth) and Captico, prior to launching CallTrackingMetrics in 2011 alongside his wife. Todd has also made several notable contributions to the Ruby on rails community and holds a BS in Computer Science from Lehigh University.

Laure Fisher is Co-Founder and COO of CallTrackingMetrics. Laure is an experienced business leader in technology, marketing, and consulting with a strong track record of driving revenue growth—skilled in project, process, and personnel management. Prior to CallTrackingMetrics, Laure was a founding partner and VP, Marketing and Client Services for Captico LLC, providing online software solutions for businesses looking to accelerate their marketing and online presence. She holds a Bachelor of Science degree in Economics from the Wharton School, University of Pennsylvania.