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CTM Blog

Company
Announcements
Our Integration With Zoom Brings You Better Tracking On More Platforms
CallTrackingMetrics is thrilled to announce its brand-new Zoom integration. Now, CTM and Zoom users will be able to track and analyze key metrics around campaign performance and agent productivity.
by CallTrackingMetrics
Announcements, Webinars
[Video] CTM Founders Laure and Todd Fisher Share 2022 Predictions in Launchpad Summit Keynote
To kick off the 2021 CallTrackingMetrics Launchpad Summit, Todd and Laure Fisher sat down for a conversation with Erika Rollins,…
by Frances Miller
Release Notes, Product Release Updates
Conversion Tracking for Google Ads Lead Form Extensions | CallTrackingMetrics Release Notes Oct 2021
The CallTrackingMetrics team is always working to updates features and functionality for our customers. These changes are often driven by…
by Frances Miller
Press
CallTrackingMetrics Announces Second-Annual 2021 Launchpad Virtual Summit
The Launchpad Summit returns in 2021 with new insights and tactics from industry leaders WASHINGTON, D.C. – September 14, 2021…
by Erika Rollins
Press
CallTrackingMetrics Relocating to I-97 Business Park with Intentions to Triple Workforce in Three Years
BALTIMORE, MD (July 21, 2021) CallTrackingMetrics, a leading conversation intelligence technology provider, has signed a lease with St. John Properties,…
by Frances Miller
Release Notes, Product Release Updates
Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Announcements
We’re Partnering with Google to Provide Even-More-Accurate Click to Call Data
Select CallTrackingMetrics as your call analytics provider in Google Ads to seamlessly auto-generate accurate data.
by CallTrackingMetrics
Press
CTM Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021
CallTrackingMetrics was also voted the best medium-sized workplace in the state of Maryland.
by CallTrackingMetrics
Release Notes, Product Release Updates
Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller