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Announcing Updates to our Salesforce Integration
This update to our Salesforce integration means you’ll have more control over what information is mapped to Salesforce, and when.
CallTrackingMetrics Supports the Maryland Food Bank
We were so grateful for the opportunity to give back to such a great organization, which does so much for the vulnerable communities of our state.
How does Zoho CRM work with call tracking?
In general, if you're trying to manage a business - even a business comprising only of yourself - you need a CRM
Introducing our Integration with Zoho CRM
Many of our customers report being satisfied users of Zoho CRM, so we're pretty excited to announce our latest integration!…
Introducing our Integration with Facebook
We can now push events to Facebook, so that you can attribute Facebook ads to your activity tracking across CallTrackingMetrics.
Smart Routing Just Got Smarter: Introducing Date-Specific Scheduling
Date-specific routing doesn’t have to be set up immediately preceding the holiday and then removed directly afterwards. In fact, this type of specific scheduling can be built out far in advance and left in place for as long as you need, without affecting your normal operating procedures.
Send Appointment Reminders with CallTrackingMetrics
Triggers, combined with the custom fields you build into your CTM account, can now be used to send automated appointment reminders to your contacts.
Using Slack? Let’s Connect!
Your CTM integration will be visible inside the Slack app, with updates that will keep you aware of your team's activities and progress.
What is the GDPR, and how does it affect me?
If you've been following our team online, you would have noticed that we've been focused on GDPR for quite some…